Wooden Office Chair Live Broadcast

Core information about the 'Liuliu Stool' incident in the wooden office chair live broadcast is as follows:

Event Background and Problem Exposure
A popular 'Liuliu Stool' priced at 89.9 yuan sparked controversy during a live broadcast. The product was reported to have quality issues such as using moldy wooden boards and filling with waste sponge, involving top live broadcast rooms like Jiaogepengyou and Dongfangzhenxuan. Among them, the sales amount of Jiaogepengyou live broadcast room was not clearly disclosed, while that of Dongfangzhenxuan was close to 10 million yuan.

Differences in Handling Measures in Live Broadcast Rooms

1. Jiaogepengyou Live Broadcast Room:
   After the incident escalated, on September 25, it issued a statement apologizing, admitting that 'issues such as moldy wooden boards and unqualified fillings were indeed true', and announced a complete product withdrawal and termination of cooperation with the merchant. It also implemented a 'refund without return' policy for all consumers who had made purchases.
2. Dongfangzhenxuan Live Broadcast Room:
   As of the time when multiple media outlets released reports, no public statement had been issued. The after-sales solutions received by consumers were provided by the merchant, including return and refund, or no return, no refund, and a compensation of 30 yuan per item.

Merchant Response and Detection Disputes
The involved merchant, 'Jiari Tongnian Yunqi Furniture Store', issued a statement on September 28, claiming that the product was entrusted to a third-party testing agency (Huayi Testing) for testing on July 21, 2026. According to QB/T 2280 - 2016 (Office Furniture Industry Standard), the testing items included appearance, physical and chemical properties, mechanical properties, and formaldehyde emission, and all results were qualified.
Key Dispute Points:

• QB/T is a recommended industry standard, not a mandatory national standard, and enterprises can adopt it voluntarily.
• GB 18584 - 2024 'Limit of Harmful Substances in Furniture', issued in 2025 and implemented in June 2026, is a mandatory standard for furniture products, with the formaldehyde emission limit tightened to 0.08mg/m³. The merchant's testing time was earlier than the implementation of the new national standard, and the specific formaldehyde emission value was not clearly stated, so the persuasiveness of the testing results was questionable.

Core Issues of the Event
In the live-streaming e-commerce model, the supervision of product quality and the division of after-sales responsibilities need to be further clarified. The differences between recommended standards and mandatory standards may lead to loopholes in the protection of consumer rights and interests, and attention should be paid to industry norms after the implementation of the new national standard.