Keqi Office Chair

No direct information related to the 'Keqi Office Chair' has been found at present. However, from the perspective of brand association, if the 'Keqi Office Chair' belongs to the same brand system as 'Keqi Underfloor Heating', the following information can be used as a reference to understand the brand's service situation:

Brand Service Channel Speculation

The after-sales service hotline for 'Keqi Underfloor Heating' is 400-788-7852. If the 'Keqi Office Chair' is associated with this brand, this hotline may serve as a unified brand service entrance, providing services such as product consultation, repair appointment, and complaint handling. However, it should be noted that underfloor heating and office chairs are different product categories, and there may be differences in service content. It is recommended to confirm the specific service methods through product manuals, packaging, or official channels first.

Pre-purchase Recommendations

1. Verify Brand Information
   Confirm whether the 'Keqi Office Chair' is an independent brand or affiliated with 'Keqi Underfloor Heating' through product labels, official websites, or e-commerce platform pages. If it is an independent brand, further search for its official customer service channels is required.

2. Check Product Qualifications
   Office chairs should comply with ergonomic design and safety standards (such as GB/T 14531-2017 'Office Chairs'). Before purchasing, you can request the merchant to provide a test report or query product certification information through the official website of the State Administration for Market Regulation.

3. Clarify After-sales Terms
   This includes the warranty period (usually 1-3 years), repair scope (such as structural damage, air rod leakage, etc.), return and exchange policies (such as 7-day no-reason return and exchange), and service response time to avoid subsequent disputes.

After-sales Problem Handling

If you have already purchased the 'Keqi Office Chair' and need after-sales service, you can try the following steps:

• Contact the Seller: Communicate with the purchase platform (such as Taobao, JD.com) or offline store first, providing the order number and problem description.
• Brand Official Channels: If it is confirmed to be the same brand as 'Keqi Underfloor Heating', you can call 400-788-7852 for consultation, but be sure to specify the product category (office chair rather than underfloor heating).
• Third-party Platforms: Feedback problems through consumer complaint hotlines like 12315 or platforms like Heimao Complaints to promote resolution.

Tip: If the 'Keqi Office Chair' is a niche or new brand, it is recommended to choose carefully and prioritize well-known brand products with clear after-sales guarantees.