Hantu Office Chair
The 'Hantu Office Chair' has quality issues and after-sales disputes, with significant price differences across different channels, and some affiliated companies have no direct connection to the product.
I. Quality Issues and After-sales Disputes
In January 2026, a consumer purchased 24 office chairs from the Hantu flagship store on the Pinduoduo platform. Upon receipt, multiple quality issues were discovered. Specifically, the backrest leaned forward, preventing users from receiving adequate back support during sitting, which could potentially cause lower back discomfort after prolonged use; the seat wobbled severely, affecting stability and posing safety risks; and the seat cushion was too thin, failing to effectively distribute body pressure and reducing comfort. The consumer applied for a partial refund of 533 yuan but was rejected by the merchant. After verifying the quality issues, the platform still enforced the 'return and refund' process, which triggered complaints from the consumer. This indicates that the brand's office chairs have loopholes in quality control and that after-sales service fails to adequately protect consumer rights.
II. Product Pricing and Sales Channels
On the Alibaba platform, Hantu's ergonomic office chairs are priced at 64.59 yuan per chair, with a 7-day replacement guarantee, sold by Jinan Tianqiao Chengli Furniture Business. Price differences across sales channels may stem from various factors, such as sales strategies and cost structures. When making purchases, consumers should consider factors such as price, quality, and after-sales service to choose the appropriate sales channel.
III. Affiliated Company Situation
Hangzhou Hantu Electronic Technology Co., Ltd. was established in 2019, and Beijing Hantu Technology Co., Ltd. was established in 2024. The business scopes of these two companies do not involve the production or sale of office chairs and have no direct connection to the 'Hantu Office Chair'. When learning about brand information, consumers should pay attention to distinguishing the business scopes of different companies to avoid misunderstandings due to confusion.
