Free Return of Office Chairs

The following channels and brands offer free return services for office chairs:

1. JD.com Platform
Computer desks and chairs (including brands like Sihoo, Hbada, and AutoFull) sold directly by JD.com that bear the "Free Trial" label are eligible for a free trial period of up to 30 days. If you are not satisfied with the seating comfort, lumbar support fit, etc., during the trial period, you can directly apply for a free return or exchange, and the return shipping fee will be waived throughout the process. Additionally, JD.com's self-operated products support a seven-day no-reason return policy by default. Even if the product is not labeled as "Free Trial," you will not be responsible for the return shipping fee when returning it.

2. Sihoo Brand
Sihoo ergonomic chairs purchased through official channels such as Tmall and JD.com can be returned without reason within 7 days of receipt if the product is in perfect condition (no signs of use, all accessories included, and packaging intact), and the merchant will cover the return shipping fee. For returns or exchanges due to quality issues such as malfunctioning gas lifts or broken parts, you need to contact customer service within the warranty period and provide relevant proof (such as photos or videos). After verification, a free return or exchange can be arranged.

3. Gedeli Brand
Some models of Gedeli offer a "100-day free trial, return if unsatisfied" service, but you need to confirm whether the purchasing channel supports this policy. For example, products purchased through the brand's official flagship store or authorized dealers usually qualify for this service; however, purchases made through third-party stores may not be eligible due to channel differences.

Notes:

• Logistics Fee Negotiation: Returning large office chairs may involve reverse logistics costs (such as disassembly and handling fees). Some merchants clearly state that these costs are to be borne by the buyer. It is advisable to confirm the cost-sharing rules with customer service before placing an order.
• Product Condition Restrictions: For no-reason returns, the product must be unused, with all accessories included and packaging intact. If the product has been assembled or shows signs of human-induced damage (such as scratches or stains), the merchant may refuse the return or request a depreciation fee.
• Exceptions for Special-Priced Products: Some customized or clearance products may be labeled as "not eligible for seven-day no-reason returns." Before purchasing, carefully read the product details page to avoid return obstacles caused by overlooking the terms.

It is recommended to prioritize products labeled as "Free Trial" or "No-Reason Return" and retain order screenshots, communication records, and other evidence to facilitate rights protection if needed.