Handling of Damaged Office Chairs

The handling of damaged office chairs should be carried out in combination with the cause of damage, company regulations, and standardized procedures, as detailed below:

I. Cause of Damage and Liability Determination

1. Intentional Damage: If an employee causes damage to an office chair due to subjective malice (such as venting emotions or vandalism), according to Article 49 of the Public Security Administration Punishment Law of the People's Republic of China, they must compensate for the full price of the office chair and may face public security penalties such as warnings, fines, or detention.
2. Unintentional Damage: If the damage is caused by normal wear and tear (such as loose screws due to long-term use) or accidental events (such as collisions or falls), the employee is usually not required to compensate. However, the company may require the employee to bear part of the repair costs in accordance with internal regulations or the labor contract (such as natural wear and tear beyond the warranty period).

II. Company Regulations and Procedural Basis

1. Property Management Regulations: The company typically specifies the usage norms, damage liability, and compensation standards for office equipment in the Employee Handbook or Property Management System. Employees should carefully read and sign for confirmation upon joining the company, and follow the regulations in case of damage.
2. Labor Contract Agreements: Some companies include supplementary clauses in the labor contract to stipulate the employee's liability for compensation for damage to company property due to negligence or intentional acts. Such agreements have legal effect, and employees must comply.

III. Standardized Handling Procedures

1. On-Site Response and Information Registration:
   • Upon discovering damage, the first responsible person (such as the user or administrative staff) must arrive at the scene within 10 minutes, confirm whether anyone is injured, take at least three photos (panoramic, close-up, and detailed shots), and record the brand, serial number, or location information.
   • Inquire with the user about the time of damage, specific actions (such as whether there was vigorous shaking), and any previous abnormalities (such as unusual noises or looseness), and fill out the Chair Damage Incident Registration Form with both parties signing for confirmation.
2. Damage Assessment and Temporary Handling:
   • Minor damage (such as loose screws): Affix a 'Pending Repair' label and move it to a corner of the office area to avoid affecting use.
   • Moderate damage (such as a collapsed seat cushion): Remove it from the office area and place a 'Under Repair' warning sign to prevent secondary damage.
   • Severe damage (such as a broken chair leg): Isolate it as hazardous waste, set up a barrier, and prevent personnel contact.
   • Allocate a temporary replacement chair with similar functions to the user based on the inventory of spare chairs.
3. Liability Determination and Communication Talk:
   • When interviewing the user, present on-site photos and registration records, avoid subjective accusations, and objectively analyze the cause based on the chair's service life and maintenance records.
   • If the damage is unintentional, explain the company's repair process; if it is intentional or due to negligence, clarify the compensation standards and process.